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Business communication is a process of exchanging messages or information to achieve effectiveness and efficiency in the work in the system structure and organization. In the course of business communications, the message should not only informative but also must be Persuasive, order the other party to accept a notion or belief or to perform any act or activity.

In this era of globalization, the challenges of a manager in the future relatively to the more difficult, because he/she facing competitive business environment tends increasingly. The managers need to equip themselves with the cross-cultural skills, such as the ability to interact with various cultures, management styles / business of other nations, as well as team collaboration, both internally and in a strategic alliance with business partners. Here the role of business communication becomes increasingly crucial, namely the ability to read, interpret and report information from the environment. Besides conveying ideas, both orally and in writing in a systematic way, the managers should understand how to deliver the message at the presentation.

In the era of e-business, communications develops into a separated business. Development of information systems and technology accelerates the process of globalization and provide opportunities for businesses to expand, through a variety of business relations, marketing, or other products. Through e-business, business transactions have been carried out across borders and time zones for boundary almost at the same time. This is a challenge for business managers to communicate to the public that the majority are skeptical of sales system on line through improved systems, fertilization level of public trust and the provision of sustainable education.